Planniac steps in where your PMS steps out.
Planniac tracks every guest request like tours, spa appointments, airport pickups, and more — whatever your hotel provides — so your team stays organized and your guests get the best experience, every time. It's the in-between stuff the PMS doesn't do. A game changer for small-to-medium size hotels.
Say goodbye to scattered notes and endless email chains. Planniac centralizes every guest activity, from excursions to special amenities, in a single, easy-to-manage dashboard. Your front desk can see, update, and fulfill requests with just a few clicks.
Quickly respond to guest requests. Be proactive. Make their tour, taxi, spa, local recommendations and restaurant reservations. Then ensure timely pickups and highly satisfied guests. 😃 In other words, give the service they'll remember.
What’s on the guest’s bucket list? How are they arriving, and who’s coming with them? Who are the best suppliers and what do they charge? Is a guest ready to confirm or should you follow up later? Did it get posted to their folio yet?
Keep guests engaged, informed, and on schedule, with real-time itinerary updates.
Offer popular extras & activities like transfers, tours, spa services and events. Use your own Stripe account to bill guests (or outside guests) for the experience they book using this colorful, straightforward site.
Pre-registration benefits everyone – a faster check-in and accurate information. Plus, if you need to know additional guests' names, allergies, or childrens' ages for activity planning, you can ask for those on Planniac's online check-in form.
Learn as much as you can about your guests — are there birthdays or special celebrations to mark? Does anyone have allergies or dietary quirks? Do the kids need anything extra? Use these details to make every guest feel remembered and cared for. 🎈✨
Even newbies can quickly see who runs your rides, tours, and recommended hotspots, plus what they charge. Track bookings and commissions with zero stress.
Replace bulky spreadsheets with daily reports that department managers can use for planning purposes. Know at-a-glance who’s in-house and what they need. Mobile versions, too!
Don’t worry about information getting lost! Everyone sees what’s been planned, who planned it, and what needs to happen next.
You can set up Planniac to display in your local language, so staff can work comfortably and guests have information they understand.
Planniac's core pricing is based on the number of rooms in your hotel. You can add the Online Offers (upsell) and Pre-registration modules to any plan. Or, choose the full-service plan to include the optional modules and priority support.
For small resorts or vacation rentals with 1-5 rooms
For properties with fewer than 24 rooms
For properties up to 70 rooms
For hotels of any size
This optional add-on lets you publish a page with unlimited offers of guest experiences and hotel extras.
Your guests can register in advance for their stay, and you capture valuable information to help expertly serve them.
Reach out to Planniac with questions, for demos, or to explore partnership opportunities. We're here to help your team stay organized and your guests delighted.
You run this hotel… which apparently means you also run the front desk, the activities desk, and the “Can I have some extra towels?” hotline. Planniac’s got your back—keeping every tour, pickup, pampering session, and internal task perfectly organized whether you’re managing staff or covering the front desk yourself. Your guests get the service they love, and you keep your sanity—and your bottom line—intact.
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