Let’s talk about airport transfers.
If your front desk team has ever booked a car “just this once,” replied to a long email chain about arrival times, or juggled messages with drivers, then you’re already running a transfer service.
You’re just doing it without a system.
And that creates two problems:
Good transfer upselling fixes both.
Most hotels already handle transfers. Constantly. They’re:
Yet in many properties, they’re still managed manually and priced inconsistently.
Which means more stress for staff — and missed revenue for the hotel.
Before transfers become a reliable upsell, they need structure.
Guests don’t ask for transfers because they enjoy logistics.
They ask because they want certainty.
When transfers are:
…everyone relaxes.
Guests know they’ll be met.
Staff aren’t chasing details.
Drivers get clear instructions.
That operational calm is the foundation. Without it, monetization feels messy.
Once transfers are organized, pricing becomes simple.
Instead of:
You offer clear options:
Each with:
Now the value of your coordination work is visible — and guests are happy to pay for it.
Because you’ve made it easy.
You haven’t invented a new service.
You’ve just stopped rebuilding the same process, from scratch, every time someone asks for a ride.
That’s thoughtful, guest-first upselling.
When transfers are standardized:
Front desk teams stay focused.
Guests feel looked after.
Management sees consistent revenue.
And that calm, reliable experience? That’s one of the most valuable things your hotel can offer.
👉 Next up: early check-in, late check-out, and other requests that deserve better boundaries.